Privacy Policy

 

Effective Date: 2025-01-01

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1. Introduction

At Loominel, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide through our website.

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2. Information We Collect

When you use our contact form, we collect the following information:

• Your first and last name

• Your email address

 

When you use our website chat feature:

• Your name (if provided).

• Your email address (if provided).

• Any messages or inquiries you send through the chat.

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3. How We Use Your Information

• To respond to your inquiries in real-time via chat.

• To provide support and answer your questions about our services.

• To improve our communication and service quality.

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We do not collect any additional personal information through our website unless explicitly stated.

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3. How We Use Your Information

The information you provide is used solely for the purpose of:

• Contacting you to discuss your inquiry or interest in our services.

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We will not use your information for marketing purposes or share it with third parties without your explicit consent.

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4. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us understand how you interact with our website. We may use cookies to:

• Analyze website traffic and improve functionality.

• Provide a better user experience by remembering your preferences.

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Types of Cookies We Use:

• Essential Cookies: These are necessary for the website to function properly.

• Analytics Cookies (if applicable): These help us understand how visitors use our website.

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Managing Cookies:
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact your experience on our website.

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5. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure.

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6. Data Retention

We will retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

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7. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections to your personal information if it is inaccurate.

• Request the deletion of your personal information.

To exercise these rights, please contact us at [Insert Contact Method, e.g., a dedicated contact form or email].

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us through our contact form.

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